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General Refund Policy

Merchandise may not be returned without prior authorization. Returns are subject to a 20-25% re-stocking charge fee. No returns will be accepted without prior authorization. All freight charges are NON-REFUNDABLE. Custom orders may incur cancellation charges and/or may not be cancelled. Shipping charges, discounted shipping charges, and Free Shipping are only available in the 48 contiguous states. Please call for orders to Alaska & Hawaii. *New York customers are subject to local taxes at additional cost for EuroCave products.